support_agentMANAGED SERVICE

Managed Detection & Response (MDR)

Security is a 24/7 challenge. Stigma MDR provides a fully managed security service where our SOC experts monitor, investigate, and respond to threats on your behalf around the clock.

24/7/365
Expert Monitoring
<60m
Response (MTTR)
SOC
Analyst-Led
Full
Remediation
Expertise

What is MDR?

Managed Detection and Response (MDR) is an outsourced security service that provides organizations with threat hunting services and responds to threats once they are discovered. It involves human security analysts who use advanced tools to monitor your environment 24/7, triage alerts, investigate root causes, and take decisive action to contain and eliminate threats.

Your Outsourced SOC Built for Scale

Enterprise-grade security operations at a fraction of the cost of an in-house team.

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Continuous 24/7 Monitoring

Our global SOC monitors your endpoints and network 24/7/365. We see what you miss, ensuring threats are caught in real-time, regardless of the hour.

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Analyst-Led Investigation

We don't just forward alerts. Our experts investigate every incident, using rich telemetry and forensic insights to understand the attack chain.

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Rapid Event Triage

Stop alert fatigue. We prioritize critical threats and provide real-time alerting with detailed analysis, so you only hear from us when it matters.

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Integrated Recovery

Unique to Stigma Technologies, our MDR includes remediation that spans into restoration. We don't just stop the attack; we help you recover using our unified platform.

Service Tiers for Every Need

Choose the level of management that fits your internal capability.

MDR Standard

Ideal for organizations with some internal IT/Security capability who need expert monitoring and guidance.

  • check_circle24/7/365 Monitoring & Triage
  • check_circleIncident Prioritization
  • check_circleThreat Intelligence Feed
  • check_circleRemediation Guidance & Recommendations
  • check_circleMonthly Security Reports
MOST POPULAR

MDR Advanced

Full outsourcing. We take complete ownership of detection, containment, and restoration.

  • check_circleAll Standard features
  • check_circle24/7 Response & Remediation by SOC team
  • check_circleIntegrated Backup-based Recovery
  • check_circleActive Threat Hunting
  • check_circlePriority Support Escalation
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60-Minute MTTR

Our Mean-Time-To-Respond (MTTR) is typically under 60 minutes. We stop attacks before they can spread laterally across your network.

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Lower TCO

Building an internal 24/7 SOC is expensive. Stigma MDR provides the same level of protection for 10x less than the cost of a full internal team.

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Business Resilience

By unifying SOC services with our data protection platform, we ensure that even the most complex attacks result in minimal business interruption.

FAQ

What is Managed Detection and Response (MDR)?

MDR is a managed service where a team of security experts (a SOC) monitors your IT environment around the clock. They use advanced EDR/XDR tools to detect attacks and take immediate action to investigate and remediate them on your behalf.

Do I still need EDR or XDR if I use MDR?

MDR is the service that 'rides' on top of EDR or XDR tools. You need the underlying technology (the tools) to collect the data, and the MDR service provides the human expertise to manage those tools and alerts 24/7.

How does it differ from a traditional MSSP?

Traditional Managed Security Service Providers (MSSPs) often just monitor logs and forward alerts to you to handle. MDR analysts are much more proactive—they perform deep investigation, threat hunting, and actively take containment actions for you.

Does MDR replace my need for a security team?

For many organizations, yes. MDR acts as your outsourced SOC. You still need internal IT for business-level decisions, but the daily 'combat' against cyber threats is handled entirely by us.

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Free your IT teams today.

Talk to our security analysts to discover how Stigma MDR can become your 24/7 shield.

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Unlock your digital potential with enterprise-grade solutions.

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Onboarding Flow

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Schedule

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Consult

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Support Line

+1 (844) 978-4462

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Our experts are ready to audit your current systems and architect a roadmap for your digital-first future.

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Phone

+1 (514) 830-1557

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Email

contact@stigmatech.ca

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Montreal Headquarters

6205, Boul des Grandes-Prairies, QC H1P1A5